Question 1

How long does it take you to make a pillow?

Accepted Answer

Typically, from start to finish, it will take me about an hour to complete a pillow. If it is the first time I have ever made the design, it will take me a little bit longer since I have to make my pattern and work out the kinks. Pillows that I have been making for years typically take me less time since I know the design like the back of my hand.

Question 2

Can you make me a custom pillow?

Accepted Answer

I love doing custom orders. A lot of my permanent collection has come from people requestion custom designs that I love too much to not make again.
 
I also love doing custom designs of real people. Do you want your long distance partner close by? A cute and cuddly version of your family? I love to make that happen! Just send me a message, and we can make it happen.

Question 3

Do you make (insert animal here)?

Accepted Answer

Although I LOVE animals, they are not what I love to create. I have developed a style over the years that is most conducive to anthropomorphic beings. 
 
Please don't take it personally if you ask for a character that is an animal, and I tell you that I can't make it happen.

Question 4

Where is my order?

Accepted Answer

So you just placed an order, and you want to know where it is and when it will be in your hands.
 
Depending on the time of year, processing times will vary. For the best idea of current processing times, check my Instagram (@MarvelousKatastrophe) for the most up to date information. Everything listed in the shop is in stock and ready to ship, so orders are processed in a timely manner after they are placed.
 
Once an order is marked shipped, please refer to your tracking number for any updates. Once the package is out of my hands and in those of the postal workers, that is your best chance for knowing exactly where your package is.

Question 5

When is the next shop update?

Accepted Answer

There is one shop update per month. To have advanced access to the items for sale and knowledge of what will be for sale, join the monthly newsletter and/or become a patron.
 
All patrons get 1 week to shop the update before anyone else.
 
Newsletter subscribers will get a few days to shop the update before anyone else.

Question 6

Why become a patron/what the heck is patreon?

Accepted Answer

Patreon is an amazing online platform that allows creators to connect with their consumers/customers/subscribers/fans/friends/whomever.
You can choose to support your favorite creators (me or others!) on Patreon for a monthly contribution of your choice (from their available tiers).
 
If you choose to become a Marvelous Katastrophe patron you get:
-at least one week early access to the monthly shop updates
-extended access to sales and better deals whenever there are sales
-input on what I'm making next
-one monthly entry into my Patreon-Only giveaway (and input on what's being given away)
 
Why should you support ME though?
 
As much as I wish it was, business isn't free. I have to buy fabric/stuffing/packaging to make new products (and old ones too). Your small contribution is just helping me keep doing what I'm doing.

FAQ

Frequently asked questions